Services for The Medical Industry
Dentists: Patients are always wanting to be seen as quickly as possible. This makes it invaluable to receive notice of cancellations in the most efficient way possible. We will be there to take every message, appointment requests, cancellations, or inquiries, 24 hours a day, for your office staff to have on their desk first thing in the morning. We even have the capability to schedule the appointments for you.
Chiropractors: Your office needs something to help it stand out. We at Physicians Call Center can offer your clients 24 hour access to schedule, check and cancel appointments. No matter what time of day, there is a courteous and professional Service Representative ready to take their call, and answer their questions.
Physicians: Doctors need to be available 24 hours a day. We help make this more convenient for you. We field your calls, and dispatch the emergencies to you in whatever method you prefer. We can even change our dispatch method depending on the type of call we receive! For example, we can send a text message from an office patient, while conferencing calls from hospitals directly to your cell phone. 70% of our clients are physicians
Durable Medical Goods: Often it takes more than one driver to cover your service area. We have the technology to handle even the most complex coverage maps with ease. When an important call comes in, our system will decipher who covers the area in question, or the required service, and alert our dispatchers as to who to contact.
Psychology / Psychiatry: Your practitioners could be needed at any time. We are there to makes things easier for them, and your office by offering confidential voice mail accounts, as well as our agents to greet the callers, and decipher their immediate needs. We understand that confidentiality is a must in this field, and our agents are fully trained in HIPPA standards, and use its guidelines across the board.
Hospice Services: Clients and loved ones expect to be able to have their questions and concerns addressed in the most timely manor possible. Allow us to relieve the stress on you and your customers by assuring that they always reach an individual there to help. 24 hours a day, we are here to take your calls, and follow your dispatch instructions to exceed your standards.
Veterinarians: Veterinarians are under the same demand as doctors, and we know that. We treat all of our clients with a level of expertise that sets us apart. We are here for you 24 hours a day to add a level of security for your customers. You can let them know that there is someone available whenever they need it.