Order Taking Services

In business since 1976, Physicians Call Center is a family owned and operated company and is dedicated to achieving the highest results and satisfaction for our clients and their customers.

Whether you have a single product or multi product catalog, PCC stands ready to service you.

Using a state-of-the-art computerized messaging system, we will:

 

• Take orders and requests for catalogs
• Credit card verification and processing
• Customer service and assistance
• Customized Call scripting
• Inventory management
• Customer database management
• Multiple shipping locations and costs
• City, county and state tax tables
• Automatic zip code verification
• Customized reporting capabilities
• Literature and order fulfillment
• Deliver information via fax, email, or ftp site

Outsource your inbound calls to PCC and we will help you increase your response time to your customers by delivering complete sales orders including credit card approvals, catalog/brochure requests and customer service inquiries to your fax, email or ftp site upon completion.

 

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